Arctic Wolf's Managed Detection and Response (MDR) service is trusted by over 6,000 global customers across industries like transportation, retail, finance, healthcare, and technology. The company has expanded significantly in Europe, now supporting over 500 customers and employing 200 staff across security, sales, and operations. Despite economic challenges, Arctic Wolf achieved record customer growth last year and has earned multiple accolades, including the Deloitte Fast 500 and CNBC Disruptor 50.

A distinctive feature of Arctic Wolf MDR is its Concierge Security Team (CST), which offers tailored security outcomes. The CST provides proactive threat hunting, incident analysis, and remediation guidance, acting as an extension of the customer's team. The platform operates on the Arctic Wolf Security Operations Cloud, allowing seamless integration with preferred security tools and frequent updates for new threat detection. This vendor-neutral approach provides transparent service upgrades that enhance security outcomes and help meet shifting compliance demands.

In 2023, Arctic Wolf strengthened its European presence by opening its EMEA headquarters in England and SOC in Germany, ensuring localised support. Their recent acquisition of Revelstoke further advanced cross-attack surface correlation and response.

Endorsed by industry experts as an MDR leader, Arctic Wolf MDR reduces incident investigation time by 90% and minimises breach impact. Forrester found that customers benefit from $1.38 million in value over three years, achieving a 414% return on investment, while Gartner Peer Insights rated the service five stars.

Judges’ Comments:

"Recognised for delivering value to the market, this product is targeted at SMEs and frequently updated. The excellent Gartner feedback on customer satisfaction and independent ROI validation are impressive."