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Best Managed Security Service: Sophos Managed Detection and Response (MDR)

Sophos Managed Detection and Response (MDR) is a leading cybersecurity service that delivers comprehensive threat hunting, detection, and response capabilities to protect over a million devices and 20,000 customer organisations globally. The strength of Sophos MDR lies in its integration of machine learning with human analysis, providing around-the-clock protection and rapid threat neutralisation. It is the first endpoint security provider to integrate vendor-agnostic telemetry from third-party security technologies, enhancing its ability to monitor and respond to sophisticated threats across numerous environments.

Sophos MDR works collaboratively with the cross-operational research unit, Sophos X-Ops, to stay ahead of evolving threats. This unit's insights enable Sophos analysts to deliver superior threat detection, investigation, and remediation capabilities that set it apart from other providers.

The service is customisable with different service tiers and response modes to suit organisational needs, ensuring flexibility in incident escalation. Customers benefit from an average threat response time of just 38 minutes. Moreover, Sophos MDR seamlessly integrates with existing IT infrastructure, leveraging third-party technologies as part of the Sophos Adaptive Cybersecurity Ecosystem. This integration simplifies the cybersecurity process for organisations, allowing them to maintain continuous protection without substantial changes to their systems.

Sophos MDR not only responds to incidents but also proactively blocks 99.98% of threats, allowing its analysts to focus on addressing the most advanced threats. This proactive blocking and detailed threat analysis help organisations prevent potential breaches and minimise the impact of attacks.

Judges’ Comments:

"Strong coverage with exceptional capability and clear differentiation through the use of telemetry. Great example of innovation and cutting-edge technology."

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