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Hackers tried to rob me of $15m. Here’s how I stopped them…

Ransomware is rife. One of the ways to reduce its global proliferation is to openly share stories. It’s not something many companies do. But here – to his credit – is one CIO's tale...

The phone call came at 4am 
My name's Matthew Day. As CIO of Langs Building Supplies in Queensland, Australia, I’d been looking forward to a long holiday after 14 months of Covid-blighted operations.

But then the phone rang. One of my factory supervisors said they couldn’t get into the system:“We’ve been hacked!”

I jumped out of bed and rushed to the office. I saw the boot loader screen message: “We’ve encrypted all your data. Pay up… or we’ll publish it on the dark web.” 

The hairs on my neck stood up
I realised this was no small ransomware attack. They had scoped our business: hunted us, waited for us to be asleep, and took the shot with sniper gun precision. Worst of all, through our Rubrik zero trust security solution, I could see they had secured elevated access rights.

Upcoming Events


SC Unlocks: Ransomware

SC Unlocks: Ransomware will be a platform for cybersecurity professionals to learn more about the magnitude and depth of recent attacks and how to deal with them as and when they happen to you. The conference will cover how malicious software continues to extort money from businesses and their staff, and we will discuss when/if ever it is appropriate to pay the ransom.