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Ticketmaster Confirms Some North American Personal Data Potentially Compromised

Ticketmaster says 'inaccurate information circulating' about breach.

Ticketmaster has confirmed attackers stole email addresses, phone numbers, and encrypted payment card information in last month's breach.

In a notification, the company said it “discovered unauthorized activity on an isolated cloud database hosted by a third-party data services provider” in the incident, and there has been no more unauthorized activity since the detection.

Specifically, the affected database contained limited personal information of some customers who bought tickets to events in North America and “this may include email, phone number, encrypted credit card information as well as some other personal information provided to us.”

The company was also keen to point out that Ticketmaster accounts were not affected, and hit out at “a lot of inaccurate information circulating” and asked users to “only consider facts confirmed if you hear them directly from us.”

Dan Raywood Senior Editor SC Media UK

Dan Raywood is a seasoned B2B journalist with over 20 years of experience, specializing in cybersecurity for the past 15 years. He has extensively covered topics from Advanced Persistent Threats and nation-state hackers to major data breaches and regulatory changes. Outside work, Dan enjoys supporting Tottenham Hotspur, managing mischievous cats, and sampling craft beers.

Dan Raywood Senior Editor SC Media UK

Dan Raywood is a seasoned B2B journalist with over 20 years of experience, specializing in cybersecurity for the past 15 years. He has extensively covered topics from Advanced Persistent Threats and nation-state hackers to major data breaches and regulatory changes. Outside work, Dan enjoys supporting Tottenham Hotspur, managing mischievous cats, and sampling craft beers.

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