The prolonged outage has caused users to begin shifting to other suppliers.
A ransomware attack on Ingram Micro has disrupted operations for numerous managed service providers.
Highlighting growing vulnerabilities in IT distribution supply chains, Hermann Masser of Masser Technologies reported major business disruptions and has begun shifting to other suppliers due to the prolonged outage.
Channel Futures reports that while Ingram Micro said it has now contained the breach with help from cybersecurity experts, many MSPs, dependent on the distributor for licensing, order fulfilment, and billing, are facing delayed workflows and mounting backlogs.
Written by
Dan Raywood is a B2B journalist with 25 years of experience, including covering cybersecurity for the past 17 years. He has extensively covered topics from Advanced Persistent Threats and nation-state hackers to major data breaches and regulatory changes.
He has spoken at events including 44CON, Infosecurity Europe, RANT Forum, BSides Scotland, Steelcon and the National Cyber Security Show, and served as editor of SC Media UK, Infosecurity Magazine and IT Security Guru. He was also an analyst with 451 Research and a product marketing lead at Tenable.