Majority spend a quarter of their working month on remediating issues.
Up to 90% of European IT leaders claim that most of their working month is consumed by resolving critical issues and service disruptions.
According to research by Solarwinds, 44% of IT leaders spend a quarter of their working month on remediating issues, with half of participants pointing to cumbersome processes, rather than technology, as the biggest hurdle to stronger resilience. However 63% report that up to 30% of their IT budget is now devoted to disruption prevention.
Sascha Giese, tech evangelist at SolarWinds, said: “Teams are dedicating real budget and effort to resilience, but many remain trapped in reactive mode. Technology alone cannot solve problems – it needs people with the knowledge and expertise, plus investment, to be able to succeed. Organisations must adopt new ways of working, in order to shift from firefighting to innovation, without compromising reliability.”
Written by
Dan Raywood is a B2B journalist with 25 years of experience, including covering cybersecurity for the past 17 years. He has extensively covered topics from Advanced Persistent Threats and nation-state hackers to major data breaches and regulatory changes.
He has spoken at events including 44CON, Infosecurity Europe, RANT Forum, BSides Scotland, Steelcon and the National Cyber Security Show, and served as editor of SC Media UK, Infosecurity Magazine and IT Security Guru. He was also an analyst with 451 Research and a product marketing lead at Tenable.
