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Why empathy is critical for CISO success

The most successful IT directors know how to tailor their messages to the required audience, says Tom Venables, practice director, Turnkey Consulting

Almost all organisations are composed of disparate groups of stakeholders that have different priorities in their day-to-day operations.

Engaging with each of these groups in order to uphold the overall objectives of the enterprise is essential but can be a tough challenge – something that the CISO knows only too well.

The CISO occupies a precarious position. On the one hand they are accountable for managing the risks to the enterprise’s information assets, while on the other they are often dependent on several external factors to operate effectively – securing funding from the board to address key risk areas or seeking buy-in to security initiatives from distributed IT estates, application owners and administrators, for example.

Upcoming Events

27
Jan

SC Unlocks: Insurance & Assurance

SC Unlocks: Insurance & Assurance aims to provide delegates with practical and business critical tools on how cybersecurity within the Insurance space works. The briefing will explore the unique challenges of the insurance sector, including how cybersecurity insurance (aka cyber liability insurance) can help reduce liability, strategies for risk management/ transfer, regulatory oversight and cyber asset valuations.