The two fines were issued by German regulator BfDI.
Vodafone has been fined €45 million for major lapses in customer data protection and authentication security.
According to Cybernews, the German privacy watchdog BfDI issued a penalty of €15 million, stemming from Vodafone's failure to oversee partner agencies that forged or altered contracts, causing financial harm to customers.
A separate €30 million fine was imposed due to weak verification procedures that allowed unauthorised individuals to access user eSIM profiles via MyVodafone's online platform and call centre simultaneously. Vodafone has since overhauled its systems, ended relationships with implicated partners, and paid the full fine.
The BfDI plans a follow-up audit to ensure compliance. As part of a broader effort to rebuild trust, Vodafone donated €7 million to initiatives promoting digital literacy, privacy awareness, and online safety.
Written by
Dan Raywood is a B2B journalist with 25 years of experience, including covering cybersecurity for the past 17 years. He has extensively covered topics from Advanced Persistent Threats and nation-state hackers to major data breaches and regulatory changes.
He has spoken at events including 44CON, Infosecurity Europe, RANT Forum, BSides Scotland, Steelcon and the National Cyber Security Show, and served as editor of SC Media UK, Infosecurity Magazine and IT Security Guru. He was also an analyst with 451 Research and a product marketing lead at Tenable.
