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Tech Support Scam Dismantled in Law Enforcement Operation

The year long investigation also saw the arrest of two individuals, including the call centre's alleged leader.

An Indian tech support scam centre that had targeted U.S., UK, and Australian individuals has been disrupted as part of the Operation Chakra V law enforcement operation.

Infosecurity Magazine reports that the Operation Chakra V law enforcement operation also led to the arrest of two individuals, including the call centre's alleged leader, according to officials, who noted that the investigation into the illicit cyber activity commenced early last year following a tip from Microsoft.

While attackers' utilisation of spoofed phone numbers and other obfuscation tactics has complicated the probe, such a crackdown has been made possible by the collaboration between law enforcement agencies and the private sector.

"This case demonstrates the success we can have when we harness expertise from across the public and private sectors, and work hand in hand with partners abroad to target fraudsters, wherever they are.” said National Economic Crime Centre Deputy Director Nick Sharp.


Dan Raywood
Dan Raywood

Dan Raywood is a B2B journalist with 25 years of experience, including covering cybersecurity for the past 17 years. He has extensively covered topics from Advanced Persistent Threats and nation-state hackers to major data breaches and regulatory changes.

He has spoken at events including 44CON, Infosecurity Europe, RANT Forum, BSides Scotland, Steelcon and the National Cyber Security Show, and served as editor of SC Media UK, Infosecurity Magazine and IT Security Guru. He was also an analyst with 451 Research and a product marketing lead at Tenable.

Dan Raywood
Dan Raywood

Dan Raywood is a B2B journalist with 25 years of experience, including covering cybersecurity for the past 17 years. He has extensively covered topics from Advanced Persistent Threats and nation-state hackers to major data breaches and regulatory changes.

He has spoken at events including 44CON, Infosecurity Europe, RANT Forum, BSides Scotland, Steelcon and the National Cyber Security Show, and served as editor of SC Media UK, Infosecurity Magazine and IT Security Guru. He was also an analyst with 451 Research and a product marketing lead at Tenable.

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