Ring customers have reported observing unusual IP addresses and unknown devices, as well as logins from countries that have never visited.
Ring has attributed the spike in unauthorised device logins worldwide in late May to a faulty backend update and not to a data breach.
According to BleepingComputer, Ring in a post on its status page that it is "working to resolve this. We have no reason to believe this is the result of unauthorised access to customer accounts”.
Such a statement has been questioned by Ring customers, some of whom reported observing unusual IP addresses and unknown devices, as well as logins from countries that have never visited.
Other Ring clients have also detailed live view activities despite the app not being accessed by anyone from their households, as well as the failed delivery of multi-factor authentication codes or security alerts upon the inclusion of new devices. While Ring has yet to explain the cause of such issues, users have been recommended to evaluate authorised devices in the app.
Written by
Dan Raywood is a B2B journalist with 25 years of experience, including covering cybersecurity for the past 17 years. He has extensively covered topics from Advanced Persistent Threats and nation-state hackers to major data breaches and regulatory changes.
He has spoken at events including 44CON, Infosecurity Europe, RANT Forum, BSides Scotland, Steelcon and the National Cyber Security Show, and served as editor of SC Media UK, Infosecurity Magazine and IT Security Guru. He was also an analyst with 451 Research and a product marketing lead at Tenable.
