Pentest People’s Incident Response service provides rapid, comprehensive support for businesses facing security breaches, offering a tailored approach that extends far beyond standard incident management. It includes access to a 24-hour rapid response team, custom playbooks, and a SecureGateway device for secure, remote incident handling without requiring on-site consultants. This approach allows businesses to respond quickly to emerging threats while maintaining operational continuity.

The service is integrated with the SecurePortal platform, providing continuous visibility into potential threats through weekly vulnerability scans, monthly web application assessments, and daily dark web monitoring. This real-time threat intelligence, combined with managed scanning and custom security scripts, enables proactive threat mitigation and streamlined incident response.

Unlike traditional, one-size-fits-all models, Pentest People’s incident response service is highly flexible, with packages designed to align with diverse budgets and cybersecurity needs. These tailored packages can include custom-designed tabletop exercises, ransomware readiness assessments, and maturity evaluations to strengthen overall security posture.

The service also leverages cutting-edge tools like Endpoint Detection and Response (EDR) systems, ensuring rapid containment and remediation within 120 minutes of a breach. Meanwhile, post-incident, deep-dive analyses provide actionable insights to prevent future attacks, reducing long-term risk.

With a customer-first approach, Pentest People provides proactive, personalised support, helping businesses of all sizes build resilience, minimise downtime, and enhance overall security effectiveness – all while keeping total cost of ownership predictable and manageable.

Judges’ Comments:

“A very well reputed company here with a good and reliable IR service. Their custom playbooks allows the tailored and individual response to play perfectly into the defender and investigators business needs.”